Notice of Privacy Practices
Nexon Health Care LLC
Effective Date: September 6, 2026
Last Updated: September 6, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
About This Notice
Nexon Health Care LLC protects the privacy and security of your protected health information, called PHI. PHI includes identifiable information about your health, treatment, prescriptions, laboratory results, payment, and identity.
This Notice applies to information created, received, maintained, or transmitted during telehealth visits, in-person visits, scheduling, billing, patient portal use, secure messaging, and other healthcare activities.
Federal and Florida laws sometimes provide greater protection for specific information. When another applicable law provides greater privacy protection than HIPAA, Nexon Health Care LLC follows the more protective law.
Your Rights
Get a copy of your medical record. You have the right to inspect or obtain an electronic or paper copy of your medical record and other health information maintained by Nexon Health Care LLC. Submit your request to our Privacy Officer. We provide the requested information within the time required by law. We charge only a reasonable, cost-based fee permitted by law. We explain any denial in writing and tell you whether review is available.
Request a correction. You have the right to request a correction to health information you believe is incorrect or incomplete. Submit your request in writing and explain the requested correction. If we deny the request, we explain the reason in writing and describe your right to submit a statement of disagreement.
Request confidential communications. You have the right to ask us to contact you in a specific way or at a specific location. We honor reasonable requests.
Request restrictions. You have the right to ask us to limit how we use or disclose your health information for treatment, payment, or healthcare operations. We do not have to agree to every request. If you pay the full cost of an item or service out of pocket, you have the right to ask us not to disclose information about the item or service to your health plan for payment or healthcare operations. We honor this request unless disclosure is required by law.
Receive an accounting of disclosures. You have the right to request a list of certain disclosures made during the six years before your request. The list generally excludes disclosures for treatment, payment, healthcare operations, disclosures made directly to you, and disclosures made under your written authorization. We provide one accounting without charge during any 12-month period.
Receive a paper copy. You have the right to receive a paper copy of this Notice at any time, even if you agreed to receive it electronically.
Choose a personal representative. You have the right to authorize another person to act on your behalf. We verify the person's authority before allowing access to your information.
File a complaint. You have the right to file a complaint with Nexon Health Care LLC or the U.S. Department of Health and Human Services. We do not retaliate against you for filing a complaint.
Your Choices
You tell us whether to share relevant information with family members, friends, caregivers, or others involved in your care or payment for your care, and whether to share information with an organization assisting with disaster relief. If you cannot communicate your preference, we use professional judgment and act in your best interest when the law permits.
Nexon Health Care LLC does not currently conduct fundraising using patient information. If this changes, every fundraising communication explains how to stop future communications.
How We Use and Disclose Your Information
Treatment. We use and disclose your health information to provide, coordinate, and manage your care. Example: We send relevant clinical information to a laboratory, pharmacy, specialist, imaging center, hospital, or other treating professional involved in your care.
Payment. We use and disclose your information to bill for services, process payments, confirm coverage, collect amounts owed, and complete other payment activities. Example: We provide information to a payment processor or health plan when needed to process or explain a charge.
Healthcare operations. We use and disclose your information to operate the practice and improve care. Example: We review records to evaluate the quality and safety of our care and improve our services. Operations also include staff training, licensing, credentialing, auditing, compliance, legal services, business planning, and administration.
Business associates. We share health information with vendors performing services for Nexon Health Care LLC when permitted by law. When HIPAA requires it, these vendors sign agreements requiring them to protect PHI and use it only for authorized purposes.
Public health and safety. We disclose information when authorized or required for disease control, product-event reporting, reporting suspected abuse or neglect, preventing or reducing a serious and imminent threat, and other public-health duties.
Health oversight. We disclose information to authorized oversight agencies for audits, inspections, investigations, licensing, disciplinary proceedings, and other lawful activities.
Required by law. We disclose information when federal, state, or local law requires it.
Workers' compensation. We disclose information for workers' compensation or similar programs when authorized by law.
Law enforcement and legal proceedings. We disclose information to authorized officials or in response to a valid court order, administrative order, subpoena, discovery request, or other lawful process only after all applicable HIPAA and Florida-law conditions are satisfied.
Other permitted activities. When permitted by law, we disclose information to coroners, medical examiners, funeral directors, organ and tissue donation organizations, and for authorized military, national-security, intelligence, or protective-service activities.
Research. We use or disclose information for research only with your authorization or when an institutional review board, privacy board, or applicable law permits the activity without authorization.
Uses Requiring Written Authorization
Written authorization is generally required for most uses and disclosures of psychotherapy notes, uses of PHI for marketing outside limited legal exceptions, the sale of PHI, and other uses or disclosures requiring authorization under federal or Florida law. Nexon Health Care LLC does not sell PHI.
Other uses and disclosures not described in this Notice will be made only with your written authorization. You may revoke your authorization in writing at any time, except to the extent we already acted in reliance on it.
Substance Use Disorder Records Subject to 42 CFR Part 2
To the extent that we have your substance use disorder patient records, subject to 42 CFR part 2, we will not share that information for investigations or legal proceedings against you without (1) your written consent or (2) a court order and a subpoena.
We obtain separate written consent before using Part 2 records for fundraising or using or disclosing substance use disorder counseling notes, except where Part 2 permits otherwise.
Our Responsibilities
Nexon Health Care LLC maintains the privacy and security of your PHI, uses appropriate administrative, technical, and physical safeguards, follows the Notice currently in effect, provides this Notice, and notifies affected individuals following a breach of unsecured PHI when required by law.
We reserve the right to change this Notice and our privacy practices. Changes apply to all PHI we maintain, including information created or received before the change. The current Notice remains available on our website and upon request.
Complaints and Questions
Contact the Privacy Officer to ask a question, exercise a privacy right, or file a complaint.
Privacy Officer
Nexon Health Care LLC
Phone: 786-699-6298
Email: info@nexonhealthcares.com
You also have the right to file a complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: https://www.hhs.gov/hipaa/filing-a-complaint/index.html
Nexon Health Care LLC does not retaliate against you for exercising your rights or filing a complaint.